Telepsychiatry


We are offering Telepsychiatry appointments to our established patients. Ist appointment is always in person. Afterward if you chose to have a telepsychiatry appointment you can do so.

Craft Behavioral Health, LLC Virtual Appointment

Payment

Ways to make payment

  • Your Kareo Patient Portal

  • Using Zelle and sending money to account@nepajax.com

  • Calling (904)379-5928 and pressing 4

Follow Up Form

Your form must be submitted before you can be seen for your appointment. The follow up form will be in your email either attached to your appointment reminder or in its own email. If you need another copy sent to you, please call (904)379-5928 and press 1.

How to Get Started for Your First Virtual Appointment

  1. Download the Google Hangouts app and the Google Meets app on your phone

  2. Open Google Hangouts

*You can also go to hangouts.google.com on your computer, but your computer must have camera and microphone capabilities.*

  1. Sign in to your Gmail account

  2. Click the green plus sign button

  3. Enter info@nepajax.com and choose invite.

  4. Wait for us to accept your invitation, then send us a message containing the following information:

    1. Your name and date of birth

    2. Your appointment date and time

    3. Did you pay your copay? Did you pay through Zelle or over the phone?

    4. Did you complete your follow up form?

    5. Send your pharmacy information: Name, Phone Number, zip code

    6. Your medication name/dosage and if you want to make any changes to your medication

  5. Respond to any and all messages you receive from us. When you receive the link, click it and press join. DO NOT LEAVE THIS SCREEN. Dr. Farooque will join the call once he is done with the previous patient.

How to do Follow Up Virtual Appointments

  1. Open the Google Hangouts app or go to hangouts.google.com

  2. If asked to, log in to your Gmail account

  3. On the home page, you should see our name: Craft Clinic. Click our name. This will open the chat.

  4. Send us a message containing the following information:

    1. Your name and date of birth

    2. Your appointment date and time

    3. Did you pay your copay? Did you pay through Zelle or over the phone?

    4. Did you complete your follow up form?

    5. Send your pharmacy information: Name, Phone Number, zip code

    6. Your medication name/dosage and if you want to make any changes to your medication

Respond to any and all messages you receive from us. When you receive the link, click it and press join. DO NOT LEAVE THIS SCREEN. Provider will join the call.


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