Craft Behavioral Health LLC

Hours: Monday - Friday: 7:00 AM-4:00 PM​

Address: 10175 Fortune Pkwy #1106, Jacksonville, FL 32256

We are located off Southside Blvd. across from the The Avenues Mall in Gran Park At The Avenues. Enter through Malabar Blvd. (Left onto Fortune Parkway) or Fullerton Street (Right onto Fortune Parkway). Look for the Avenues Professional Park and Suite 1106

Craft Behavioral Health, LLC is a provider of outpatient psychiatric and therapeutic services in Northeast Florida. Our patients range from the Jacksonville area, to as far as North Carolina, South Carolina, Georgia, and Orlando. We have numerous happy patients as evident from their positive reviews.

Our psychiatrists are board certified with extensive experience in psychiatry and addiction. Our therapists have expertise in areas ranging from anxiety to dialectical behavioral therapy.

We accept school age children, adolescents, adults, and senior adults. Most major insurances and cash patients are accepted.

Craft Behavioral Health, LLC Virtual Appointment

In order to avoid unnecessary traffic make sure to use these instructions immediately prior to having your appointment. Please read and follow each step carefully to have a successful Telepsychiatry appointment.

  1. Pay your copay through Zelle. Many online banking apps are already set-up with Zelle. Send payments on Zelle to the following address: account@nepajax.com

    1. If your bank is incompatible with Zelle or you do not have online banking, you can call our office at (904)379-5928 to make your payment over the phone.

  2. Complete the “Follow Up Form.” This should have been sent to the email we have on file for you.

    1. If you did not receive the form, please call us at (904)379-5928 and we will send it to your email.

  3. Open Google Hangouts. You can do this either through the Google Hangouts app on your phone or you can open it in your browser on your computer. You must have a Gmail account to access Google Hangouts.

  4. Send a chat invitation to info@nepajax.com You can do this by clicking on the “new message” button or the plus sign button. When we receive the invitation, we will accept it and you will be able to chat with us. If you’re having trouble getting us to accept the invitation, call our office at (904)379-5928 and we will open a chat with you.

  5. Send us the following information in a SINGLE message:

    1. Your name and date of birth

    2. Your appointment date and time

    3. Did you pay your copay? Did you pay through Zelle or over the phone?

    4. Did you complete your follow up form?

    5. Send your pharmacy information: Pharmacy name, Phone Number, Zip Code

    6. Your medication name/dosage and if you want to make any changes to your medication

  6. After we receive all of this information and check you in, you will receive a link in the chat box. Click this link and Dr. Farooque will be with you shortly.

DO NOT call us through Google Hangouts or send us unnecessary messages. If you have not been attended to, it is because Dr. Farooque is still with the patient before you.