Craft Behavioral Health LLC

Jacksonville Florida Office

Hours: Monday -Thursday: 7:30 AM-5:00 PM​

Address: 10175 Fortune Pkwy #1106, Jacksonville, FL 32256

We are located off Southside Blvd. across from the The Avenues Mall in Gran Park At The Avenues. Enter through Malabar Blvd. (Left onto Fortune Parkway) or Fullerton Street (Right onto Fortune Parkway). Look for the Avenues Professional Park and Suite 1106


Craft Behavioral Health, LLC is a provider of outpatient psychiatric services. We see patients throughout Florida, Georgia and North Carolina. Initial appointment is always in person afterwards virtual visit or in person visit depend upon patient choice. We have numerous happy patients as evident from their positive reviews. Our psychiatrists are board certified with extensive experience in psychiatry and addiction. Our therapists have expertise in areas ranging from anxiety to dialectical behavioral therapy. We accept school age children, adolescents, adults, and senior adults. Most major insurances and cash patients are accepted.

Craft Behavioral Health, LLC Virtual Appointment

Follow Up Form

Your form must be submitted on the day of your appointment before you can be seen for your appointment. The follow up form will be in your email either attached to your appointment reminder or in its own email or a link in text message. If you need another copy sent to you, please call (904)379-5928 or email info@nepajax.com

How to Get Started for Your First Virtual Appointment

  1. Download the Google Chat app on your phone

  2. Sign in to your Google chat with Gmail account

  3. *You can also go to Chat panel in your Gmail account on your computer, but your computer must have camera and microphone capabilities.*

  1. Inside your Chat App Click the green plus sign button at the bottom left.

  2. Enter info@nepajax.com and choose invite.

  3. Wait for us to accept your invitation, then send us a message containing the following information:

    1. Your name and date of birth

    2. Your appointment date and time

    3. Did you pay your copay? Did you pay through your online bank portal or want to use Credit Card on File?

    4. Did you complete your follow up form? Send your pharmacy information if not on file already: Name, Phone Number, zip code Your medication name/dosage and if you want to make any changes to your medication

  4. Respond to any and all messages you receive from us. When you receive the link, click it and press join. DO NOT LEAVE THIS SCREEN. Your provider will join the call shortly.

How to do Follow Up Virtual Appointments

  1. Open the Google Chat app on your cell phone (You can also open chat in your Gmail on your computer by clicking chat in your Gmail)

  2. If asked to, log in to your Gmail account

  3. On the home page, you should see our name: Craft Clinic. Click our name. This will open the chat.

  4. Send us a message containing the following information:

    1. Your name and date of birth

    2. Your appointment date and time

    3. Did you pay your copay? Did you pay through your online bank portal or want to use Credit Card on File?

    4. Did you complete your follow up form? Make sure to take vitals (height, weight, Blood pressure, pulse, respiratory rate, temperature) and put them in follow up form. If your you are using a new pharmacy or different pharmacy then please send the address of pharmacy.

Respond to any and all messages you receive from us. When you receive the link, click it and press join. DO NOT LEAVE THIS SCREEN. Provider will join the call.